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Contact Center Cost Reduction: How AI Calling Cuts Costs ~40% (Realistic ROI)

Contact center cost reduction using AI calling — a practical ROI model, pilot plan, and playbook to reduce contact center costs by up to 40% with measurable metrics.

FoneSwift

October 13, 2025

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Contact center dashboard showing agent metrics and AI automation workflows

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Contact Center Cost Reduction: How AI Calling Cuts Costs ~40% (Realistic ROI)

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Scaling Contact Centers with AI: A Practical Guide

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