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support@foneswift.com

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Frequently Asked Questions

Quick answers to common questions

How do I get started with FoneSwift?

Sign up for a free account, purchase a phone number, and configure your first AI agent using our pre-built templates. Our onboarding wizard will guide you through the process.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), ACH transfers, and wire transfers for Enterprise plans.

Can I port my existing phone numbers?

Yes! We support number porting from most carriers. The process typically takes 7-10 business days. Contact support@foneswift.com to initiate a port request.

Do you offer phone support?

Yes, phone support is available for Team, Scale, and Enterprise customers. Starter plan customers have access to email and chat support.

How do I integrate FoneSwift with my CRM?

We offer native integrations with Salesforce, HubSpot, and other popular CRMs. Visit our Integrations page or check our documentation for setup guides.

What happens if I exceed my plan limits?

You'll be charged overage fees based on your plan tier. We'll send notifications as you approach your limits so you can upgrade if needed.

Is my data secure?

Yes, we use enterprise-grade encryption, are SOC 2 Type II certified, and comply with GDPR, HIPAA, and other data protection regulations.

Can I cancel my subscription anytime?

Yes, you can cancel anytime from your account settings. You'll retain access until the end of your current billing period.

System Status

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Still need help?

Our support team is ready to assist you with any questions or issues.