Mortgage Broker Solution

Close More Loans with Intelligent Automation

AI-powered calling platform that automates lead qualification, document collection, and borrower communication. Process loans 45% faster and convert 60% more qualified leads. TRID and TCPA compliant.

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TRID compliant
LOS integration ready
TCPA compliant
45%

Faster loan processing time

60%

More qualified lead appointments

35%

Increase in referrals

50%

Reduction in no-shows

Built for Mortgage Professionals

Intelligent automation that understands the loan lifecycle

Instant Lead Response
Contact new leads within minutes, not hours. AI pre-qualifies prospects and schedules consultations with your loan officers before competitors even respond
Pipeline Visibility & Tracking
Real-time dashboards show loan status, document completion rates, and bottlenecks across your entire pipeline with predictive close date estimates
Built-In Compliance
TRID-compliant disclosure timing, TCPA consent management, GLBA data security, and complete audit trails for regulators and auditors
LOS Integration
Bi-directional sync with Encompass, Calyx Point, Byte, and other loan origination systems. Trigger communications based on LOS milestones automatically

Streamline the Entire Loan Journey

From lead capture to closing and beyond

Lead Qualification & Pre-Approval
24/7 AI agents screen leads, collect financial information, and schedule consultations with qualified borrowers only
  • Pre-qualify leads instantly
  • Collect credit score, income, DTI
  • 60% more qualified appointments
  • Filter out unqualified prospects
Document Collection & Tracking
Automated reminders and persistent follow-ups for missing loan documents with deadline tracking
  • Reduce processing time 50%
  • Automated document checklists
  • Missing item notifications
  • Condition clearance reminders
Loan Status Updates & Milestones
Keep borrowers informed throughout the entire loan process from application to closing
  • Real-time milestone notifications
  • Underwriting status updates
  • Closing date confirmations
  • Reduce "Where's my loan?" calls 70%
Rate Lock & Market Updates
Notify clients about favorable rate changes, refinance opportunities, and rate lock expirations
  • Automated rate drop alerts
  • Refinance opportunity identification
  • Rate lock expiration warnings
  • Market condition updates
Appointment Scheduling & Coordination
AI-powered booking for consultations, appraisals, closings, and all loan-related appointments
  • 24/7 scheduling availability
  • Automated confirmations
  • No-show reduction 50%
  • Calendar synchronization
Post-Closing & Referral Generation
Maintain borrower relationships for future refinancing, referrals, and repeat business
  • Annual mortgage reviews
  • 35% increase in referrals
  • Home anniversary greetings
  • Lifetime customer value tracking

Complete Mortgage Broker Platform

Everything you need to originate and close more loans

Lead Management
  • Automated lead capture 24/7
  • Pre-qualification screening
  • Credit score & income collection
  • Loan type determination
  • Priority lead scoring
Loan Processing
  • Document request automation
  • Status update notifications
  • Milestone tracking dashboard
  • Appraisal scheduling
  • Closing coordination
Borrower Communication
  • Rate lock notifications
  • Underwriting condition alerts
  • Clear-to-close confirmations
  • Closing preparation calls
  • Post-closing satisfaction surveys
Compliance & Security
  • TRID compliance automation
  • TCPA-compliant calling
  • GLBA data security
  • Call recording & archiving
  • Complete audit trails
View All Features

Solutions for Every Mortgage Professional

Customized workflows for brokers, lenders, and loan officers

Independent Mortgage Brokers
Lead generation, multi-lender coordination, client relationship management
Mortgage Banks & Direct Lenders
High-volume processing, compliance automation, borrower communication
Loan Officers & Teams
Personal branding, lead nurturing, referral generation, pipeline management
Mortgage Branches & Retail Operations
Multi-location coordination, standardized processes, quality control
Wholesale Mortgage Brokers
Broker relationships, rate sheet distribution, fast turnaround times
Credit Unions & Community Banks
Member services, competitive rates, local market expertise
Non-QM & Specialty Lenders
Complex scenarios, alternative documentation, investor loans
Refinance-Focused Operations
Rate monitoring, existing customer outreach, cash-out opportunities

People love FoneSwift

Results from industry leaders

100+
Businesses use FoneSwift daily
2000+
Calls processed daily
500+
Calls handled by AI
24/7
Customer support
50+
Integrations available
"FoneSwift has been a game-changer for our brokerage. We're closing 40% more loans with the same team size. The automated lead qualification and document collection features alone have saved us hundreds of hours per month. Our clients love the proactive status updates."
Robert Chen photo
Robert Chen
Principal Broker, First Choice Mortgage
"As a solo loan officer, FoneSwift gives me the leverage of a full team. I can handle 3x more leads because the AI qualifies them before I even talk to prospects. My close rate is up 50% and my borrowers feel informed every step of the way."
Jessica Williams photo
Jessica Williams
Senior Loan Officer, Premier Lending Group
"We manage 12 loan officers across 3 branches. FoneSwift standardized our borrower communication and dramatically reduced document collection time. Our average time to close dropped from 35 days to 24 days. The compliance features give us peace of mind."
Mark Johnson photo
Mark Johnson
Regional Manager, Summit Mortgage Solutions

Why Mortgage Brokers Choose FoneSwift

See how we compare to manual processes and traditional systems

45% Faster Loan Processing

From application to closing

45% reduction in time to close

60% More Qualified Leads

AI pre-screens prospects

60% increase in qualified appointments

35% More Referrals

Automated relationship nurturing

35% increase in referral business
Features
FoneSwift

AI-Powered Platform

Traditional Methods

Manual Processes

Implementation & Setup
Time to Deploy
3-5 days
6-12 weeks
LOS Integration
Pre-built connectors
Custom development
Training Required
2 hours for team
Days of training
Cost & Efficiency
Monthly Cost
From $299/loan officer
$800-$2,000/LO
Lead Response Time
Under 5 minutes
2-24 hours
Processing Speed
45% faster
Manual processes
Features & Intelligence
Lead Qualification
AI-powered 24/7
Manual during business hours
Document Tracking
Automated follow-ups
Manual reminders
Borrower Updates
Real-time notifications
Sporadic manual calls
Best For

Brokers who want to scale efficiently

See Platform Demo

Small shops with unlimited time

Join 500+ mortgage professionals using FoneSwift

Free LOS integration
TRID compliance included
30-day money-back guarantee

Frequently Asked Questions

Everything you need to know about AI automation for mortgage brokers

How does FoneSwift integrate with my loan origination system (LOS)?

FoneSwift has pre-built integrations with all major loan origination systems including Encompass (ICE Mortgage Technology), Calyx Point, Byte, Lodasoft, Mortgage Cadence, SimpleNexus, Blend, and Total Expert. The integration is bi-directional: we pull borrower data, loan milestones, and document requirements from your LOS, and we write back call outcomes, notes, and status updates. This ensures your LOS is always the source of truth. Most integrations are completed in 3-5 business days with minimal IT involvement.

Can FoneSwift help with lead qualification and pre-approval?

Absolutely! FoneSwift is designed specifically for mortgage lead qualification. When leads come in from your website, referral partners, or lead vendors, the AI immediately contacts them (within minutes), asks pre-qualification questions including credit score range, income, debts, property details, and desired loan amount, calculates estimated DTI and pre-approval amount, and schedules appointments with loan officers for qualified prospects only. This means your LOs spend time exclusively with serious, qualified borrowers instead of chasing dead leads. Our mortgage broker customers report 60% more qualified appointments and 3x higher conversion rates.

How does FoneSwift handle document collection?

Document collection is one of the biggest bottlenecks in mortgage processing. FoneSwift automates this entirely: when your LOS shows missing documents or conditions, the system automatically calls/texts borrowers with specific requests, sends secure upload links or email instructions, tracks submission status in real-time, sends escalating reminders as deadlines approach, and notifies your processing team when documents are received. This persistent follow-up reduces processing time by an average of 50% and ensures loans don't stall due to missing documentation.

Is FoneSwift compliant with TRID and TCPA regulations?

Yes, compliance is built into every aspect of FoneSwift. For TRID (TILA-RESPA Integrated Disclosure): we track the 3-business-day waiting periods for Loan Estimates and Closing Disclosures, automate delivery confirmations and receipt documentation, ensure proper timing for revised disclosures, and maintain complete audit trails. For TCPA (Telephone Consumer Protection Act): we capture and document consent for automated calls, integrate with Do Not Call registries, respect calling time restrictions, and provide easy opt-out mechanisms. We also comply with GLBA data security requirements with end-to-end encryption and SOC 2 Type II certification.

What happens if a borrower asks complex questions the AI can't answer?

FoneSwift is designed with intelligent escalation. The AI handles routine questions like "What documents do you need?", "When will we close?", or "What's my rate?" But for complex questions like pricing negotiations, specific underwriting concerns, or unique loan scenarios, the AI seamlessly transfers to your loan officers with full context of the conversation. You can configure which topics require human review. The goal is to automate the routine 70% so your LOs can focus their expertise on the complex 30% that requires judgment and relationship-building.

Can FoneSwift help generate referrals from past clients?

Yes! Referral generation is a powerful FoneSwift feature. For closed loans, the system conducts post-closing satisfaction surveys, reaches out on home purchase anniversaries, monitors rate changes for refinance opportunities, sends market update newsletters, and asks satisfied clients for referrals at optimal times. This "stay-in-touch" automation is what separates top-producing loan officers from the rest. Our customers report a 35% increase in referral business after implementing these automated nurture campaigns. The system can even track referral sources and send thank-you gifts automatically.

How does pricing work for mortgage brokers?

FoneSwift pricing is transparent and scales with your business. Plans start at $299/month per loan officer, which includes unlimited calls and texts, LOS integration, all automation features, and compliance tools. For teams of 5+ loan officers, we offer volume discounts. There are no setup fees, contracts, or hidden costs. You only pay for active users - if a loan officer takes a month off, just pause their seat. Many brokers find FoneSwift pays for itself within the first week through increased lead conversion and time savings. We also offer a 30-day money-back guarantee so you can try it risk-free.

What kind of reporting and analytics does FoneSwift provide?

FoneSwift provides comprehensive mortgage-specific analytics including: (1) Lead metrics - response time, qualification rate, conversion to application, (2) Pipeline tracking - loans by stage, average days in each stage, projected close dates, (3) Document status - completion rates, missing items by loan, bottleneck identification, (4) Borrower engagement - communication frequency, satisfaction scores, response rates, and (5) Team performance - calls per LO, appointments scheduled, close rates, revenue per loan officer. All dashboards are real-time and can be filtered by loan officer, branch, loan type, or date range. You can export reports for broker-dealer audits or management reviews.

Still have questions?

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50+ Mortgage Professionals Already Using FoneSwift

Ready to Close More Loans?

See how FoneSwift can help you qualify more leads, process loans faster, and grow your business - all in a personalized demo for mortgage professionals.

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