Multi-Location Solution

One Phone System for All Your Locations

Give every store, franchise, or office its own local number while managing everything from one dashboard. Scale effortlessly with AI calling, location-based routing, and unified reporting.

Get Multi-Location DemoView Pricing
Add locations in 5 minutes
Zero setup fees
Unlimited local numbers
75%

Reduction in setup time per location

$5K+

Saved per location annually

24/7

AI coverage at every location

3x

Faster response to customers

Built for Multi-Location Growth

Scale your business without the complexity

Instant Multi-Location Setup
Add new locations in minutes with pre-configured templates. No hardware, no IT team required - just instant activation
Local Presence Everywhere
Every location gets its own local number and caller ID, building trust and improving answer rates in each market
Franchise-Friendly Platform
Give franchisees autonomy with location-level access while maintaining corporate control and brand consistency
Unified Analytics Dashboard
See performance across all locations at a glance, identify top performers, and spot issues before they escalate

Complete Multi-Location Communication Suite

Everything you need to manage phones across all your locations

Local Numbers for Each Location
Give every store, franchise, or office its own local phone number to build trust and local presence
  • Unlimited local & toll-free numbers
  • Port existing numbers free
  • Location-specific caller ID
  • Geographic routing available
Centralized Multi-Number Management
Manage all locations from one dashboard with unified reporting, call routing, and team coordination
  • Single admin portal for all sites
  • Cross-location call transfer
  • Unified voicemail & messaging
  • Corporate-level visibility
Location-Based Call Routing & Overflow
Intelligent routing sends calls to the right location, with overflow to other stores or corporate
  • Business hours per location
  • Overflow to backup locations
  • Holiday schedules by store
  • Emergency routing rules
AI Receptionist for All Locations
AI answers calls 24/7 at every location, handles FAQs, books appointments, and routes urgent calls
  • 24/7 answering service
  • Location-specific responses
  • Appointment scheduling
  • Lead capture & qualification
Promotional Campaigns by Location
Send targeted voice broadcasts, SMS campaigns, and follow-up sequences to customers by location
  • Location-specific promotions
  • Bulk SMS & voice blasts
  • Customer segmentation
  • Campaign performance tracking
Franchise Reporting & Access Controls
Give franchisees access to their location data while maintaining corporate oversight and compliance
  • Role-based access by location
  • Franchisee performance dashboards
  • Corporate compliance monitoring
  • White-label options available

Enterprise Features, SMB Pricing

All the tools multi-location businesses need in one platform

Multi-Location Management
  • Unlimited locations & phone numbers
  • Centralized admin dashboard
  • Location hierarchy & grouping
  • Bulk configuration changes
AI & Automation
  • AI receptionist per location
  • Automated appointment booking
  • Call summaries & transcripts
  • Smart call routing & escalation
Team Collaboration
  • Shared inboxes by location
  • Internal team messaging
  • Call transfer between locations
  • Voicemail-to-email & SMS
Marketing & Outreach
  • SMS & voice broadcast campaigns
  • Location-based customer lists
  • Promotional call tracking
  • Review request automation
View All Features

Trusted by Multi-Location Businesses Across Industries

Flexible solutions for chains, franchises, and multi-site operations

Retail Chains & Franchises
Local presence, promotional campaigns, inventory inquiries, store hours automation
Restaurant Groups & QSR Franchises
Order taking, reservation management, catering inquiries, delivery coordination
Fitness & Wellness Chains
Membership inquiries, class scheduling, trial bookings, payment reminders
Auto Repair & Service Chains
Service appointments, quote requests, parts availability, appointment reminders
Medical & Dental Practices (Multi-Location)
Appointment scheduling, insurance verification, patient reminders, prescription refills
Home Services Franchises
Quote requests, service scheduling, technician dispatch, follow-up calls
Education & Tutoring Centers
Enrollment inquiries, class scheduling, parent communication, payment reminders
Financial Services Branches
Appointment scheduling, account inquiries, loan applications, compliance routing

People love FoneSwift

Results from industry leaders

100+
Businesses use FoneSwift daily
2000+
Calls processed daily
500+
Calls handled by AI
24/7
Customer support
50+
Integrations available
"We run 12 fitness studios across the state, and managing phone systems was a nightmare before FoneSwift. Now I can add a new location in 5 minutes, and our AI receptionist handles membership inquiries 24/7. We've captured 40% more leads since switching."
Marcus Johnson photo
Marcus Johnson
CEO, Peak Performance Fitness
"As a franchisee with 8 locations, I needed a system that gave each store its own identity while keeping costs down. FoneSwift delivers exactly that - local numbers, location-specific routing, and a single dashboard for me to monitor everything. Setup was instant."
Sarah Chen photo
Sarah Chen
Multi-Unit Franchisee, Quick Bites Restaurant Group
"Our dental practice has 5 locations, and coordinating appointments was chaos. FoneSwift's AI books appointments at the right office, handles insurance questions, and sends reminders automatically. Our front desk staff now focus on patient care instead of phones."
Dr. Michael Torres photo
Dr. Michael Torres
Practice Owner, Family Dental Partners

Why Multi-Location Businesses Choose FoneSwift

See how we compare to traditional phone systems

Add Locations in Minutes

Not weeks

5 min vs 2-4 weeks

Zero Setup Fees

No per-location charges

$0 vs $500-$2K per site

Scale Without Limits

Unlimited locations

No location caps
Features
FoneSwift

Cloud-Based Multi-Location Platform

Traditional Systems

Legacy On-Premise or Per-Site Solutions

Setup & Management
Time to Add New Location
5 minutes
2-4 weeks per site
Multi-Location Dashboard
Unified, real-time view
Separate logins per site
Configuration Management
Bulk updates across sites
Manual, site-by-site
Cost Structure
Per-Location Setup Fee
$0
$500-$2,000 per location
Additional Phone Numbers
$2/month each
$10-$30/month each
Hardware Costs
Optional (BYOD supported)
Required at each location
Features & Flexibility
AI Receptionist
Included, per-location customization
Not available or expensive add-on
Location-Based Routing
Smart, automatic
Manual setup, limited
Franchise Access Controls
Granular, role-based
All-or-nothing access
Best For

Fast-growing chains and franchises

Get Demo for Your Locations

Single-location businesses

Join 200+ multi-location businesses using FoneSwift

Free number porting
Add locations instantly
No per-location fees

Frequently Asked Questions

Everything you need to know about multi-location phone systems

How many locations can I manage with FoneSwift?

There's no limit! Whether you have 2 locations or 200, FoneSwift scales effortlessly. You can manage all locations from a single dashboard, with each location having its own local numbers, call routing, and settings. Many of our customers operate 20-50+ locations on our platform, and enterprise customers manage hundreds of sites. Pricing is straightforward: you pay per user and per phone number, not per location.

Can each location have its own local phone number?

Yes! Every location can have unlimited local phone numbers in their area code. This builds local trust and improves answer rates. You can also port existing numbers from your old provider at no charge. Each location's caller ID shows their local number, so customers see familiar area codes. You can even have multiple numbers per location (e.g., one for sales, one for support).

How do I give franchisees access without losing corporate control?

FoneSwift has robust role-based access controls designed for franchise operations. You can give franchisees access to view their location's calls, voicemails, and reports while restricting them from changing routing rules or accessing other locations' data. Corporate admins maintain oversight of all locations, can enforce brand standards (like greeting scripts), and monitor compliance. You can also create regional manager roles that oversee multiple locations. Access levels are fully customizable to match your franchise agreement.

How does call routing work across multiple locations?

FoneSwift's intelligent routing is designed for multi-location businesses. Calls automatically route to the correct location based on the number dialed, time of day, and business hours. If a location is closed or can't answer, calls can overflow to other locations or a centralized team. You can set up complex routing rules like "Route to Location A during business hours, overflow to Location B after hours, and send to corporate voicemail if no one answers." The AI receptionist can also ask customers which location they're calling about and route accordingly.

Can I send promotional messages to customers by location?

Absolutely! FoneSwift includes SMS and voice broadcasting tools with location-based targeting. You can create campaigns for specific locations (e.g., "Grand Opening Special at our Denver location"), send reminders to customers who visit certain stores, or run corporate-wide promotions. The system tracks which customers are associated with each location, and you can segment by location, visit history, or custom tags. This is perfect for franchise-specific promotions or regional marketing campaigns.

How long does it take to set up a new location?

Adding a new location takes about 5 minutes! You simply create a new location profile, assign phone numbers (new or ported), set business hours, and apply call routing templates. If you want a custom AI receptionist script, that takes another 10-15 minutes to configure. The entire process is done through our web dashboard - no hardware to install, no technician visits required. Many customers add new locations while their store is being built out, so the phone system is ready on day one.

What happens if internet goes down at a location?

FoneSwift has built-in failover protection. If a location loses internet, calls automatically route to backup destinations you define (other locations, mobile phones, corporate office, or voicemail). You can also use FoneSwift's mobile app on cellular data as a backup. For critical locations, we recommend having a backup internet connection (like a cellular hotspot), which works seamlessly with our cloud system. Our 99.99% uptime guarantee ensures your business stays connected.

Do I need special hardware or phones at each location?

No special hardware required! FoneSwift works on any internet-connected device. Employees can use our mobile app, desktop app, or web browser to make and receive calls. If you prefer desk phones, we support standard SIP phones (you can buy your own or we can recommend models). Most multi-location businesses use a mix: mobile apps for managers, web app for front desk staff, and optional desk phones for high-volume locations. You can bring your own devices (BYOD) which saves significant hardware costs.

Still have questions?

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Integrates with Your Business Tools

Connect seamlessly with the platforms you already use

Salesforce

CRM

HubSpot

CRM

Google Workspace

Productivity

Microsoft Teams

Communication

Slack

Communication

Zapier

Automation

Shopify

CRM

Square

CRM

View All Integrations

Multi-Location Business Insights

Best practices for managing communication across locations

Multi-location business phone system dashboard showing centralized management across franchise locations
Guide

Complete Guide to Phone Systems for Multi-Location Businesses

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Franchise communication dashboard showing corporate oversight and local franchisee autonomy balance
Guide

Franchise Communication Best Practices: Balancing Corporate Control & Local Autonomy

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200+ Multi-Location Businesses Already Using FoneSwift

Ready to Unify Your Locations?

See how FoneSwift can give every location its own local presence while maintaining centralized control and visibility. Get a personalized demo tailored to your business.

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Free number porting for all locations
Add new locations in minutes
Volume pricing available