Legal & Law Firm Solution

Convert More Leads & Streamline Case Management

AI-powered calling platform for law firms. Automate client intake, consultation scheduling, document collection, and case updates. Secure and confidential with attorney-client privilege protection. Convert 50% more leads, prepare cases 60% faster.

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Attorney-client privilege protected
Practice management integration
SOC 2 Type II certified
50%

Higher lead-to-client conversion

60%

Faster case preparation time

40%

Reduction in consultation no-shows

70%

Fewer status inquiry calls

Built for Legal Practice Excellence

Intelligent automation designed specifically for law firms

Lightning-Fast Lead Response
Contact new leads within 5 minutes, 24/7. AI screens case details and routes to appropriate attorney before competitors respond
Attorney-Client Privilege Protection
All communications encrypted and access-controlled to maintain confidentiality and privilege. Detailed audit trails for compliance
Intelligent Case Qualification
AI assesses case merit, statute of limitations, damages, and fit with firm expertise to prioritize high-value cases
Practice Analytics Dashboard
Track lead sources, conversion rates, case types, attorney performance, and revenue per practice area in real-time

Automate Every Stage of Client Engagement

From lead capture to case resolution

Client Intake & Conflict Checking
Automated intake questionnaires, conflict checking, and case type qualification before attorney consultation
  • Screen leads 24/7
  • Capture case details upfront
  • Conflict checking automation
  • Convert 50% more leads
Consultation Scheduling & Reminders
Automated booking for initial consultations, client meetings, court dates, and deadline reminders
  • Reduce no-shows by 40%
  • Multi-attorney availability
  • 24/7 scheduling access
  • Automated confirmation & reminders
Document Collection & Case Preparation
Automated requests for contracts, evidence, financial records, and other case-critical documents
  • Persistent document follow-up
  • Secure file upload links
  • Deadline tracking
  • Reduce case prep time 60%
Case Status Updates & Client Communication
Keep clients informed about case progress, court dates, settlement offers, and next steps
  • Proactive milestone updates
  • Reduce "what's happening?" calls 70%
  • Court date reminders
  • Settlement communication
Lead Response & Qualification
Instant response to new leads with case screening, urgency assessment, and attorney routing
  • Contact leads under 5 minutes
  • Pre-qualify case viability
  • Route to appropriate attorney
  • Capture leads after-hours
Client Satisfaction & Referral Generation
Post-case satisfaction surveys, testimonial collection, and systematic referral requests
  • Automated satisfaction surveys
  • Identify service issues early
  • Generate referrals systematically
  • Build online reputation

Complete Legal Practice Platform

Everything you need to acquire clients and manage cases efficiently

Client Acquisition
  • Instant lead response
  • Case type qualification
  • Conflict checking automation
  • Consultation scheduling
  • Retainer agreement follow-up
Case Management
  • Document collection automation
  • Court date reminders
  • Case status updates
  • Deadline tracking
  • Client milestone notifications
Security & Compliance
  • Attorney-client privilege protection
  • End-to-end encryption
  • Detailed audit logs
  • Role-based access controls
  • Secure voicemail & callbacks
Practice Management
  • Clio, MyCase, PracticePanther sync
  • Billing milestone notifications
  • Trust account reminders
  • Referral source tracking
  • Attorney performance analytics
View All Features

Solutions for Every Legal Practice

Customized workflows for different practice areas

Personal Injury Law Firms
Case intake, medical records collection, settlement negotiation, client updates
Family Law Practices
Divorce consultations, custody scheduling, document gathering, mediation coordination
Criminal Defense Attorneys
Urgent intake, bail coordination, court date reminders, client communication
Immigration Law Firms
Document collection, USCIS deadline tracking, status updates, interview preparation
Estate Planning & Probate
Will consultations, document signing coordination, beneficiary communication
Corporate & Business Law
Contract review scheduling, compliance reminders, client board meetings
Real Estate Law
Closing coordination, title work tracking, document collection, transaction updates
Multi-Practice Law Firms
Practice-specific workflows, attorney routing, centralized intake, brand consistency

People love FoneSwift

Results from industry leaders

100+
Businesses use FoneSwift daily
2000+
Calls processed daily
500+
Calls handled by AI
24/7
Customer support
50+
Integrations available
"FoneSwift transformed our personal injury practice. We were losing 60% of leads because we couldn't respond fast enough. Now the AI contacts prospects within minutes, screens case details, and books consultations. Our conversion rate went from 12% to 31%. That's an additional $400K in case value annually."
David Thompson, Esq. photo
David Thompson, Esq.
Managing Partner, Thompson & Associates
"Document collection was our biggest bottleneck - chasing clients for contracts, medical records, financials. FoneSwift automated the entire process with persistent follow-up. Case prep time dropped from 6 weeks to 2.5 weeks. We're taking on 30% more cases with the same team."
Jennifer Martinez, Esq. photo
Jennifer Martinez, Esq.
Immigration Attorney, Martinez Law Group
"Running a multi-practice firm with family law, criminal defense, and estate planning, lead routing was chaos. FoneSwift qualifies prospects and routes them to the right attorney based on case type. Our consultation no-show rate dropped from 25% to 14%. The ROI is massive."
Robert Chen, Esq. photo
Robert Chen, Esq.
Founding Partner, Chen Law Firm

Why Law Firms Choose FoneSwift

See how we compare to manual intake and administrative processes

50% Higher Lead Conversion

Instant response & qualification

50% more leads converted

60% Faster Case Preparation

Automated document collection

60% reduction in prep time

40% Fewer No-Shows

Automated reminders

40% reduction in no-shows
Features
FoneSwift

AI-Powered Platform

Traditional Methods

Manual Processes

Client Acquisition
Lead Response Time
Under 5 minutes
24-48 hours
After-Hours Coverage
24/7 intake
Voicemail only
Lead Conversion
50% higher conversion
Manual follow-up
Efficiency & Cost
Monthly Cost
From $299/attorney
$2,000-$5,000 (staff)
Document Collection
60% faster
Manual follow-up
Administrative Time
Automated
Paralegal/admin hours
Client Experience
Communication Quality
Proactive updates
Client has to call
Consultation No-Shows
40% reduction
High no-show rates
Client Satisfaction
Systematic feedback
Ad-hoc or none
Best For

Firms focused on growth and efficiency

See Platform Demo

Firms with unlimited admin capacity

Join 400+ law firms using FoneSwift

Attorney-client privilege protected
Free practice management integration
30-day money-back guarantee

Frequently Asked Questions

Everything you need to know about AI automation for law firms

How does FoneSwift protect attorney-client privilege and confidentiality?

Attorney-client privilege and confidentiality are sacred in legal practice. FoneSwift is specifically designed with legal requirements in mind: all communications are encrypted end-to-end during transmission and at rest, role-based access controls ensure only authorized staff can access client information, detailed audit logs track every communication and access event, secure voicemail systems with encrypted storage, and the platform can be configured to avoid discussing case specifics over phone until privilege is established. We also maintain comprehensive security protocols including SOC 2 Type II certification and can sign NDAs for law firms. The system treats all client communications with the highest level of confidentiality required by legal ethics rules.

Can FoneSwift help convert more leads into paying clients?

Absolutely! Lead conversion is critical for law firms - most leads go to whoever responds first. FoneSwift dramatically improves conversion through instant lead response (contacts new leads within 5 minutes, 24/7 - even after hours and weekends), case pre-screening (AI asks qualification questions before attorney involvement), urgency assessment (identifies time-sensitive cases requiring immediate attention), consultation booking (schedules initial meetings while leads are hot), and persistent follow-up (automated sequences for leads not ready to commit immediately). Law firms report 50% higher conversion rates with FoneSwift. For a firm generating 100 leads/month at $5,000 average case value with 15% conversion, increasing to 22% conversion adds $35,000 monthly revenue.

How does automated document collection work for legal cases?

Document collection is one of the biggest time-wasters in legal practice - paralegals spend hours chasing clients for documents. FoneSwift automates the entire process: when documents are needed, the system contacts clients via their preferred channel (call, text, email), provides clear instructions on what's needed and why, sends secure upload links or document checklists, tracks submission status in real-time, sends escalating reminders as deadlines approach, and notifies attorneys when all documents are received. For personal injury cases (medical records, police reports, insurance), immigration cases (birth certificates, passports, employment docs), or real estate transactions (titles, inspections, financials), the persistent automated follow-up is transformative. Law firms report 60% reduction in case preparation time.

Does FoneSwift integrate with legal practice management software?

Yes! FoneSwift integrates with all major legal practice management platforms including Clio, MyCase, PracticePanther, Smokeball, Filevine, CasePeer, and LawPay. The integration is bi-directional and real-time: we pull matter details, client information, deadlines, and attorney calendars from your practice management system, and we write back all communication activity, document status, client responses, and appointment confirmations. You can configure automated workflows - for example, when a new case is opened in Clio, FoneSwift automatically initiates document collection sequences. Your practice management system remains the single source of truth while FoneSwift handles all client communication. Most integrations take 24-48 hours to set up.

How does FoneSwift handle consultation scheduling and reminders?

Consultation no-shows are costly for law firms - wasted attorney time and lost opportunities. FoneSwift reduces no-shows through multi-touch reminder sequences: 48 hours before - initial confirmation with two-way response option, 24 hours before - reminder with case preparation instructions (what to bring, questions to consider), day-of - morning reminder confirming the appointment. Clients can confirm, reschedule, or cancel with simple responses. The system integrates with attorney calendars (Google, Outlook) to show real-time availability and can coordinate multi-party meetings (client, attorney, expert witnesses). For missed consultations, automated follow-up attempts to reschedule. Law firms report 40% reduction in no-shows, ensuring attorney time is used productively.

Can FoneSwift help with case status updates and client communication?

Yes! Proactive client communication is critical for satisfaction but often neglected because attorneys are busy. FoneSwift automates milestone updates throughout the case lifecycle including case acceptance confirmation, discovery milestone notifications (depositions scheduled, interrogatories filed), motion hearing updates, settlement offer communications, trial date reminders, and case resolution notifications. This proactive communication reduces "what's happening with my case?" calls by 70% - which are interruptions to attorney productivity. Clients feel informed and valued, leading to higher satisfaction, better online reviews, and more referrals. The system can be configured with practice-specific milestones for personal injury, family law, immigration, criminal defense, or other practice areas.

Is FoneSwift suitable for multi-practice law firms?

Absolutely! Multi-practice firms benefit enormously from FoneSwift. The platform allows you to create practice-specific intake workflows (personal injury vs family law vs criminal defense have different qualification questions), route leads to appropriate attorneys based on case type and expertise, maintain separate calendars and availability for different practice areas, track performance metrics by practice area, and ensure consistent brand communication across all practices. For example, a firm with family law, criminal defense, and estate planning can have different intake questionnaires, document collection sequences, and client communication for each practice - all managed from one platform. Corporate administrators get unified dashboards showing performance across all practice areas.

What kind of analytics does FoneSwift provide for law firms?

FoneSwift provides comprehensive legal practice analytics including lead generation (lead sources, lead quality, response times, conversion rates by source), case acquisition (consultation booking rates, retainer signing rates, case types, average case value), attorney performance (leads handled, consultations scheduled, cases signed, revenue per attorney), operational efficiency (document collection times, case preparation times, client communication frequency), and client satisfaction (post-case surveys, NPS scores, referral rates, online review volume). All dashboards are real-time and can be filtered by attorney, practice area, lead source, or time period. You can identify which marketing channels produce the best cases, which attorneys have highest conversion rates, and where bottlenecks exist in your intake process. These insights drive data-based decisions about hiring, marketing, and operations.

Still have questions?

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Seamless Legal Software Integration

Connect with your practice management and calendaring tools

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Productivity

Salesforce

CRM

HubSpot

CRM

Zendesk

Support

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400+ Law Firms Already Using FoneSwift

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Attorney-client privilege protection
Free practice management integration
30-day money-back guarantee