Dental Practice Solution

Fill Your Schedule & Reduce No-Shows with AI

HIPAA-compliant AI calling platform for dental practices. Automate appointment reminders, hygiene recalls, treatment follow-ups, and patient surveys. Reduce no-shows by 50%, increase hygiene bookings by 40%, and improve case acceptance by 35%.

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HIPAA certified & BAA included
Dentrix/Eaglesoft ready
Deploy in 48 hours
50%

Reduction in patient no-shows

40%

Increase in hygiene bookings

35%

Higher treatment case acceptance

60%

Less front desk admin time

Built for Dental Practice Success

Intelligent automation designed specifically for dentistry

Smart Recall Automation
AI identifies patients due for hygiene, unscheduled treatment plans, and inactive patients. Automatically reaches out with personalized reminders until appointments are booked
Schedule Optimization
Fill last-minute cancellations from your waitlist, identify gaps in provider schedules, and maximize chair utilization through intelligent patient outreach
HIPAA-First Architecture
Built specifically for dental practices with full HIPAA compliance. BAA included, end-to-end encryption, and detailed audit trails for regulatory requirements
Practice Analytics Dashboard
Track no-show rates, recall effectiveness, case acceptance, patient satisfaction, and revenue impact in real-time to optimize practice operations

Automate Every Patient Touchpoint

From appointment reminders to treatment follow-up

Appointment Reminders & Confirmations
Automated voice and SMS reminders for upcoming appointments with two-way confirmation to reduce no-shows
  • Reduce no-shows by 50%
  • 24/48/72 hour reminder sequences
  • Two-way confirmation responses
  • Last-minute cancellation fill-ins
Hygiene Recall Campaigns
Automated 6-month recall reminders for cleanings and preventive care to maintain consistent patient flow
  • Increase hygiene bookings 40%
  • Automated recall list management
  • Multi-touch recall sequences
  • Fill hygienist schedules consistently
Treatment Plan Follow-Up
Follow up on unscheduled treatment plans and high-value procedures to improve case acceptance
  • Increase case acceptance 35%
  • Persistent follow-up sequences
  • Answer common treatment questions
  • Schedule consultations automatically
Pre-Appointment Communication
Send pre-visit instructions, forms, insurance information, and arrival details to streamline check-in
  • Reduce front desk wait times
  • Digital form completion
  • Insurance verification reminders
  • Procedure preparation instructions
Patient Satisfaction Surveys
Automated post-visit surveys and online review requests to build reputation and identify service issues
  • Increase review volume 3x
  • Real-time satisfaction tracking
  • Service recovery alerts
  • Build online reputation
New Patient Onboarding
Welcome new patients, collect health history, verify insurance, and ensure smooth first visits
  • Improve first-visit experience
  • Pre-collect health history
  • Insurance verification
  • Reduce administrative burden

Complete Dental Practice Platform

Everything you need to engage patients and optimize schedules

Appointment Management
  • Appointment reminder automation
  • Two-way confirmation responses
  • Last-minute cancellation fill-ins
  • Waitlist management
  • Schedule optimization
Recall & Reactivation
  • Hygiene recall campaigns
  • Treatment plan follow-ups
  • Inactive patient reactivation
  • Continuing care reminders
  • Birthday outreach
Patient Experience
  • Pre-visit instructions
  • Post-treatment care calls
  • Satisfaction surveys
  • Online review requests
  • Referral program promotion
HIPAA Compliance
  • End-to-end encryption
  • Business Associate Agreement
  • Audit logs & access controls
  • PHI data protection
  • Secure call recording
View All Features

Solutions for Every Dental Practice

Customized workflows for different dental specialties

General Dentistry Practices
Preventive care, hygiene recalls, family dentistry, routine procedures
Pediatric Dentistry
Parent communication, anxiety reduction, recall management, orthodontic referrals
Orthodontic Practices
Consultation scheduling, treatment progress updates, adjustment reminders, retention follow-ups
Oral Surgery & Specialty Practices
Pre-surgical instructions, post-operative care, pain management, complication monitoring
Cosmetic Dentistry
Consultation scheduling, treatment planning, financing coordination, result follow-ups
Multi-Location Dental Groups (DSOs)
Standardized communication, centralized operations, brand consistency, quality control
Periodontics & Endodontics
Referral coordination, treatment education, follow-up care, maintenance programs
Mobile & Community Dental
Appointment coordination, location reminders, accessibility support, underserved populations

People love FoneSwift

Results from industry leaders

100+
Businesses use FoneSwift daily
2000+
Calls processed daily
500+
Calls handled by AI
24/7
Customer support
50+
Integrations available
"FoneSwift reduced our no-show rate from 18% to 9% in just 60 days. The automated reminders with two-way confirmation are game-changers. Our hygienists are booked 3 weeks out consistently now, and we recovered $45K in lost revenue from reduced no-shows alone."
Dr. Jennifer Martinez photo
Dr. Jennifer Martinez
Owner & General Dentist, Bright Smiles Dental
"Our recall system was a mess - we relied on postcards and manual calls. FoneSwift automated our entire 6-month recall process. We went from 40% recall compliance to 72% in 6 months. That's an extra 250 hygiene appointments per year and $50K in additional production."
Dr. Michael Chen photo
Dr. Michael Chen
Practice Owner, Family Dental Care
"Managing 8 dental locations, consistency was impossible with manual systems. FoneSwift standardized patient communication across all practices. Our group no-show rate dropped from 15% to 7%, and patient satisfaction scores increased 30 points. The ROI is incredible."
Sarah Thompson photo
Sarah Thompson
Regional Director, Premier Dental Group (DSO)

Why Dental Practices Choose FoneSwift

See how we compare to manual reminders and postcard recalls

50% Fewer No-Shows

Automated reminder sequences

50% reduction in no-shows

40% More Hygiene Bookings

Persistent recall campaigns

40% increase in recall appointments

35% Higher Case Acceptance

Treatment plan follow-up

35% more treatment acceptance
Features
FoneSwift

AI-Powered Platform

Traditional Methods

Manual Calls & Postcards

Appointment Management
No-Show Reduction
50% reduction
10-20% reduction
Reminder Delivery
Voice + SMS automated
Email only or manual calls
Cancellation Fill Rate
Automated waitlist
Manual calling
Cost & Efficiency
Monthly Cost
From $199/provider
$500-$1,500/provider
Front Desk Time Saved
60% time savings
Manual processes
Implementation Time
48-72 hours
2-4 weeks
Patient Experience
Recall Effectiveness
40% more bookings
Postcard reminders
Treatment Acceptance
35% higher acceptance
No systematic follow-up
Patient Satisfaction
Proactive communication
Reactive inquiries
Best For

Practices focused on efficiency and growth

See Platform Demo

Practices with unlimited staff time

Join 800+ dental practices using FoneSwift

BAA signed on day one
Free PMS integration
30-day money-back guarantee

Frequently Asked Questions

Everything you need to know about AI automation for dental practices

How does FoneSwift reduce dental appointment no-shows?

FoneSwift dramatically reduces no-shows through multi-touch reminder sequences and two-way confirmation. The system automatically sends reminders at 72 hours, 48 hours, and 24 hours before appointments via voice call and SMS (configurable). Patients can confirm, cancel, or reschedule with a simple response. For patients who don't confirm, the system escalates reminders and can even call them the morning of their appointment. If a patient cancels, FoneSwift immediately contacts waitlist patients to fill the slot. Dental practices report 50% reduction in no-shows on average - for a practice with 100 appointments/week at 15% no-show rate, that's recovering $150K+ in annual production.

Can FoneSwift help with hygiene recall campaigns?

Absolutely! Hygiene recall is one of FoneSwift's most powerful features for dental practices. The system integrates with your practice management software (Dentrix, Eaglesoft, Open Dental, etc.) to identify patients due for 6-month cleanings. It automatically initiates multi-touch recall campaigns starting 30 days before they're due with personalized voice calls and texts reminding them to schedule. The AI can answer common questions, check provider availability, and book appointments instantly. For patients who don't respond, the system continues follow-up for 60-90 days. Practices report 40% increases in hygiene bookings, which is critical for consistent cash flow and full hygienist schedules. For a 3-chair practice, that's an additional $40K-60K annually.

Does FoneSwift integrate with dental practice management software?

Yes! FoneSwift integrates with all major dental practice management systems including Dentrix, Eaglesoft, Open Dental, Curve Dental, DentiMax, Practice-Web, and Lighthouse 360. The integration is bi-directional: we pull patient demographics, appointment schedules, treatment plans, and recall lists from your PMS, and we write back communication history, appointment confirmations, and patient responses. This ensures your PMS remains your source of truth while FoneSwift handles all patient communication automation. Most integrations are completed in 24-48 hours with minimal IT involvement. We also integrate with imaging systems and patient portals for a complete workflow.

Is FoneSwift HIPAA compliant for dental practices?

Yes, FoneSwift is fully HIPAA compliant and specifically designed for dental practices. We provide a signed Business Associate Agreement (BAA) to all dental customers, implement end-to-end encryption for all patient communications, maintain detailed audit logs of all interactions, enforce role-based access controls, and conduct regular third-party security audits. All voice data is encrypted in transit and at rest. The system never discloses specific treatment details over unsecured channels - we use general language like "You have an appointment at Bright Smiles Dental" rather than "Your root canal is scheduled." We also support patient-preferred communication methods and maintain comprehensive HIPAA compliance documentation for practice audits.

How does treatment plan follow-up improve case acceptance?

Unscheduled treatment plans are revenue sitting on the table. FoneSwift identifies patients with unscheduled treatment plans in your PMS and initiates personalized follow-up sequences. The AI contacts patients to answer questions about the procedure, address common concerns (cost, pain, time commitment), discuss financing options if applicable, and schedule the appointment when they're ready. The follow-up is persistent but respectful - typically 3-5 touchpoints over 30-60 days. Dental practices report 35% higher treatment acceptance rates with automated follow-up. For a practice with $200K in unscheduled treatment plans, that's an additional $70K in production annually. High-value cases like crowns, bridges, and implants see the biggest impact.

Can FoneSwift handle last-minute cancellations and fill open appointment slots?

Yes! FoneSwift has intelligent waitlist management. When a patient cancels, the system immediately contacts patients on your waitlist who match the appointment type (hygiene, doctor exam, specific procedure). It offers available slots, confirms patient interest, and books the appointment - all within minutes of the cancellation. You can configure different waitlist priority rules (patients due for recall, high-value treatment plans, VIP patients, etc.). The system can also proactively identify gaps in the schedule and reach out to appropriate patients days in advance. Practices report filling 60-70% of last-minute cancellations with FoneSwift vs 20-30% with manual calling. This schedule optimization alone often pays for the entire system.

How does FoneSwift work for multi-location dental groups (DSOs)?

FoneSwift is ideal for dental service organizations and multi-location groups. You get centralized management and reporting across all locations while maintaining location-specific branding and scheduling. The platform allows you to create standardized communication workflows that ensure consistency, monitor performance across locations with comparative dashboards, route patients to their home location automatically, share waitlists across nearby locations for better fill rates, and maintain brand standards while allowing location-level customization. DSOs report significant improvements in operational efficiency, patient satisfaction, and production per location. The system also helps corporate teams identify underperforming locations that need support with recall compliance or no-show management.

What kind of analytics and reporting does FoneSwift provide for dental practices?

FoneSwift provides comprehensive dental practice analytics including appointment metrics (no-show rates, confirmation rates, cancellation patterns), recall effectiveness (recall compliance rates, hygiene booking trends, inactive patient reactivation), treatment acceptance (follow-up conversion rates, case acceptance by procedure type), patient satisfaction (post-visit survey scores, NPS tracking, service recovery), and revenue impact (recovered production from reduced no-shows, additional revenue from recall bookings, treatment plan conversion value). All dashboards are real-time and can be filtered by provider, hygienist, appointment type, or time period. You can benchmark against industry standards and export reports for practice meetings or corporate reviews. The insights help you identify opportunities to optimize scheduling, marketing, and patient communication.

Still have questions?

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50+ Dental Practices Already Using FoneSwift

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See how FoneSwift can reduce no-shows, fill your schedule, and improve patient communication - all in a personalized demo for dental practices.

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