Bosnia and Herzegovina
Bosnia and Herzegovina sits at the crossroads of Central and Southeast Europe - a gateway to regional markets with growing IT, energy, and manufacturing sectors. Get a local +387 number and build instant credibility without a physical office.
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Top Cities in Bosnia and Herzegovina
Quick access to the most commercially relevant cities. Get a local number in any of these key markets.
Sarajevo
The capital and commercial heart of BiH, accounting for roughly 37% of national GDP.
Banja Luka
The administrative center of Republika Srpska and a key industrial and banking hub.
Tuzla
Northeast BiH's industrial anchor, known for chemical manufacturing and salt production.
Mostar
A fast-growing tourism and trade city in Herzegovina, bridging the Adriatic coast routes.
Zenica
Bosnia's steel capital and a major manufacturing center in the Federation.
Why Expand Your Business to Bosnia and Herzegovina?
Bosnia and Herzegovina is an emerging market in Southeast Europe with a nominal GDP of approximately $28 billion and a currency - the convertible mark (BAM) - pegged to the euro, offering monetary stability. The economy is driven by services (roughly 55% of GDP), a substantial industrial base in steel, aluminum, coal, and energy, and growing IT and tourism sectors. The country is a member of the Central European Free Trade Agreement (CEFTA) and is an EU candidate country, making it an increasingly attractive entry point for businesses eyeing Western Balkan expansion.
For international companies, entering the Bosnian market without a local phone number creates an immediate trust barrier. Consumers across Sarajevo, Banja Luka, and Tuzla are far more likely to answer or return calls from familiar local area codes. Beyond answer rates, certain regulated industries and public procurement processes in BiH formally prefer or require local contact details. A virtual +387 number via FoneSwift solves this instantly - no legal entity, no local SIM, no office lease required.
Regional Market Entry
Launch in Sarajevo, Banja Luka, or Mostar with a local city number before committing to a physical office. A familiar area code signals market presence and significantly increases inbound call response rates from local businesses and consumers.
Inbound Customer Support
Route calls from your 0800 toll-free number to an international support center with IVR menus in Bosnian, Croatian, or Serbian. Callers pay nothing, removing cost as a barrier to contact.
Outbound Sales & Lead Follow-Up
Calling BiH prospects from a local +387 area code instead of an international number eliminates the "unknown caller" problem. Sales teams using local presence dialing consistently see higher answer and callback rates.
IT & BPO Coordination
Global IT companies with outsourced development or support teams in Sarajevo use local numbers to manage project communications, client escalations, and vendor calls without expensive international routing costs.
Diaspora Engagement
Financial services, legal advisors, and property platforms targeting the Bosnian diaspora in Germany, Austria, and Switzerland provide a local +387 number so overseas clients can reach them without the psychological barrier of calling a foreign number.
Businesses Using Bosnia and Herzegovina Phone Numbers
Bosnia and Herzegovina's economy spans energy, manufacturing, IT outsourcing, and a thriving diaspora-driven services sector. Across every industry, a local +387 number is the fastest way to establish credibility and drive real engagement with Bosnian customers and partners.
Information Technology & Outsourcing
Bosnia's IT sector is one of the fastest-growing in the Balkans, with Sarajevo and Banja Luka emerging as software outsourcing hubs. Tech firms use local virtual numbers to coordinate with domestic clients and talent pipelines while keeping their core operations abroad.
Energy & Natural Resources
With significant hydroelectric, coal, and renewable energy assets, foreign energy investors and project developers use local BiH numbers to manage supplier relationships, coordinate with state-owned utilities, and handle regulatory correspondence across both entities.
Tourism & Hospitality
Tourism to destinations like Mostar, Sarajevo, and the Una National Park is expanding. Hotels, tour operators, and booking platforms use local numbers with Mostar (036) or Sarajevo (033) area codes to handle reservation inquiries and provide a localized experience.
Manufacturing & Export
BiH's metal, furniture, and textile manufacturers rely on direct phone lines for B2B coordination with EU buyers. Virtual numbers let foreign purchasing managers call into Zenica or Tuzla-based factories at local rates, reducing communication friction.
Financial Services & Banking
Western European banks and fintech platforms expanding into BiH use local virtual numbers to support KYC onboarding calls, loan inquiry hotlines, and customer authentication without opening full branch infrastructure.
Diaspora & Remittance Services
Bosnia has one of the largest diaspora communities in Europe relative to its population. Remittance services, diaspora-focused real estate platforms, and legal service providers use BiH virtual numbers to let overseas Bosnians connect locally without international call charges.
About Bosnia and Herzegovina Phone Numbers
Bosnia and Herzegovina's telecommunications market is regulated by the Communications Regulatory Agency (CRA, known locally as RAK), based in Sarajevo. The country uses country code +387, with a 2-digit area code system for geographic numbers covering major cities and regions across both the Federation of BiH and Republika Srpska. Three state-linked operators - BH Telecom, M:tel (Telekom Srpska), and HT Eronet - dominate fixed and mobile services, controlling roughly 80% of the market. Mobile penetration exceeds 90%, and internet user numbers reached 2.5 million by 2024. Mobile number portability has been available since 2013, allowing subscribers to switch carriers while retaining their numbers.
FoneSwift makes it straightforward to get a virtual Bosnia and Herzegovina phone number - whether a Sarajevo (033) city number for local credibility, a toll-free 0800 number for a national customer line, or a mobile virtual number for SMS-capable outreach. Numbers are provisioned through CRA-compliant carrier partners, with guided KYC to handle the documentation requirements quickly. Once active, calls route directly into FoneSwift's platform for AI voice agent workflows, IVR configuration, power dialing, call recording, and real-time analytics - all accessible from any device, anywhere.
Compliance in BiH requires attention to CRA subscriber registration rules, particularly for local geographic and mobile number types. Documentation requirements are real and enforced at the carrier level. FoneSwift handles this compliance layer on your behalf, collecting and submitting required subscriber details to licensed BiH carriers so your team can focus on conversations, not paperwork. For outbound SMS, BiH carriers apply content and sender ID policies that vary by operator - FoneSwift's messaging layer accounts for these rules so your campaigns reach inboxes reliably.
| Capital | Sarajevo |
| Population | 3.14 million |
| Largest Cities | Sarajevo, Banja Luka, Tuzla, Zenica, Mostar, Bijeljina |
| Timezone | Europe/Sarajevo (CET/CEST) |
Interesting Facts about Bosnia and Herzegovina
Discover what makes Bosnia and Herzegovina unique and why local phone numbers matter for your business.
Three Operators, Three Political Entities
Bosnia's telecom market is uniquely shaped by its post-war political structure. BH Telecom serves Bosniak-majority areas, HT Eronet covers Croat-majority cantons, and M:tel operates throughout Republika Srpska. Each operator was born from a different political entity after the 1995 Dayton Agreement, making BiH one of the few countries where telco boundaries mirror ethnic and political divisions.
+387 Was Born from Yugoslavia's Breakup
Bosnia and Herzegovina received its own international dialing code, +387, following the dissolution of the Socialist Federal Republic of Yugoslavia in 1992, which had used country code +38. The allocation of new codes to successor states was one of the largest single reassignments in ITU numbering history.
Mobile Portability Arrived in 2013
BiH introduced mobile number portability in 2013, allowing subscribers to switch between BH Telecom, M:tel, and HT Eronet while keeping their phone number. This was a significant liberalization milestone in a market that had been dominated by politically connected state operators for years.
5G Is Still on the Horizon
As of 2024, all three major BiH operators hold 4G licenses issued by the CRA in April 2019, but the country's 5G tender has not yet been awarded. The CRA was expected to launch the 5G license process in 2026, making Bosnia one of the last European markets to transition to fifth-generation mobile networks.
The BAM-Euro Peg Stabilizes Cross-Border Commerce
Bosnia's currency, the convertible mark (BAM), has been pegged to the euro at a fixed rate since 1998. This monetary stability makes BiH unusually predictable for cross-border business communication costs and international invoicing - an overlooked advantage for foreign companies setting up operations.
Sarajevo Generates Over a Third of National GDP
Despite being home to just over 350,000 people, Sarajevo generates an estimated 37% of Bosnia and Herzegovina's total GDP. The capital hosts the country's main financial institutions, tech companies, and international organizations, making it the undisputed economic engine of the country.
Virtual Number Types in Bosnia and Herzegovina
Every business has unique needs. Choose the perfect telephony footprint in Bosnia and Herzegovina to maximize local trust, nationwide reach, or high-volume SMS.
Local City Numbers
Geographic numbers tied to specific cities across Bosnia and Herzegovina, using 2-digit area codes (e.g., 33 for Sarajevo, 51 for Banja Luka, 35 for Tuzla, 36 for Mostar, 32 for Zenica).
Best for businesses targeting specific cities or cantons, and for building local trust with Bosnian customers who prefer a recognizable regional caller ID.
Toll-Free Numbers
Numbers with the 0800 prefix that are free for callers dialing from within Bosnia and Herzegovina. The receiving business bears the per-minute cost.
Best for national customer service hotlines, sales support desks, and any business that wants to reduce friction for inbound callers across all regions.
National Numbers
Non-geographic numbers starting with prefix 70, usable nationwide and not tied to any specific city or region.
Best for businesses that operate across both the Federation of BiH and Republika Srpska and want a single, unified contact number.
Mobile Virtual Numbers
Numbers using mobile network prefixes (06x series) associated with the three major Bosnian carriers, capable of both voice and SMS.
Best for customer engagement campaigns, two-factor authentication, and outbound sales teams targeting mobile-first Bosnian consumers.
How to Call Bosnia and Herzegovina
Navigating international exit codes and local trunks can be confusing. Use our definitive dialing cheat sheet to ensure your calls connect every time.
Dialing Format Reference
+387 (Area Code) XXX XXXDial the country code +387, then the 2-digit area code (omitting the domestic trunk 0), followed by the 6-digit subscriber number. Example: +387 33 XXX XXX for Sarajevo.
0 (Area Code) XXX XXXDial the national trunk prefix 0, then the 2-digit area code, followed by the local subscriber number. Example: 0 33 XXX XXX for a Sarajevo landline.
0800 XX XXXDial 0800 followed by the subscriber number. These calls are free for callers dialing from within Bosnia and Herzegovina.
+387 6X XXX XXXMobile numbers use the 06x prefix range. Internationally: +387 61 XXX XXX (BH Telecom), +387 65 XXX XXX (M:tel), +387 63 XXX XXX (HT Eronet).
Regulatory Requirements in Bosnia and Herzegovina
Ensure smooth operations by understanding the local Know Your Customer (KYC) laws and required documentation for acquiring numbers in Bosnia and Herzegovina.
Local Regulations
Key restrictions and use cases.
Local City Numbers
Local geographic numbers (e.g., Sarajevo area code 33, Banja Luka 51) require identity verification under BiH Communications Regulatory Agency (CRA) rules. Subscribers must provide proof of identity and a valid address - which can be international - to comply with local carrier requirements.
Toll-Free Numbers (0800)
Toll-free numbers with the 0800 prefix are available to businesses. Company registration documentation and a valid business address are typically required. Activation may take up to 1 business day as the number is verified against the CRA numbering plan.
Mobile Virtual Numbers
Mobile numbers using prefixes assigned to BH Telecom (061, 062, 060), M:tel (065, 066), or HT Eronet (063) require stricter KYC verification. A company registration certificate and proof of company address are mandatory to provision these numbers under BiH telecom regulations.
Required Documents
Checklist for provisioning.
What you need to get a Bosnia and Herzegovina number:
- Government-issued photo ID (passport or national ID) for individuals
- Company registration certificate for business subscribers
- Proof of company address (utility bill or official business document)
- Completed subscriber registration form as required by BiH CRA-licensed carriers
Get your Bosnia and Herzegovina phone number today
Why Choose Bosnia and Herzegovina Phone Number for Your Business?
Discover the advantages of having a local phone number that builds trust, increases engagement, and drives results.
Powerful Features for Your Bosnia and Herzegovina Phone Number
Get the most out of your phone number with FoneSwift's enterprise-grade features designed to help your business communicate more effectively.
How to Get a Bosnia and Herzegovina Phone Number
Buying a Bosnia and Herzegovina phone number using FoneSwift is easy and takes just a few minutes. Follow these simple steps to get your Bosnia and Herzegovina phone number and start connecting with customers in Bosnia and Herzegovina today.
Create a new account on FoneSwift or sign in to your existing account to get started.
Once logged in, you'll be taken to your FoneSwift dashboard where you can manage all your phone numbers and settings.
Click on Settings in the sidebar, then go to "My Numbers" and click the "Add a Number" button.
Choose Bosnia and Herzegovina as your country from the dropdown menu.
Select the type of number, then choose the Bosnia and Herzegovina country from the available options.
Click the "Search" button to see all available phone numbers with the selected area code.
Browse through the available numbers, select one that fits your needs, click "Buy Number", and confirm your purchase.
Your number is now active! Start making and receiving calls from the FoneSwift Dialer immediately.
You can configure your number to handle calls, forward calls, or even create an AI voice agent to handle the calls for you.
Frequently Asked Questions
Common questions about virtual phone numbers in Bosnia and Herzegovina
Do I need a local office or Bosnian address to get a virtual number?
What documents do I need to buy a Bosnia and Herzegovina phone number?
Can I port my existing Bosnian phone number to FoneSwift?
Does Bosnia and Herzegovina observe Daylight Saving Time?
Is SMS supported on Bosnia and Herzegovina virtual numbers?
Should I choose a local city number or a toll-free number for Bosnia?
How quickly can I activate a Bosnia and Herzegovina virtual number?
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