Drive Customer Loyalty & Service Revenue
Automate after-sales surveys, service reminders, appointment scheduling, and follow-ups to keep customers coming back to your dealership.
Complete Dealership Communication Suite
From the first test drive to ongoing service relationships
- Capture feedback within 24 hours
- Identify unhappy customers early
- Improve CSI scores by 25%
- Generate online reviews
- Increase service retention 40%
- Reduce no-shows by 30%
- Automated recall notifications
- Personalized service suggestions
- 24/7 appointment availability
- Reduce scheduling time by 60%
- Automated confirmations & reminders
- Smart calendar optimization
- Never miss a sales opportunity
- Nurture leads automatically
- Schedule test drives instantly
- Track customer journey
- Real-time service updates
- Estimate completion times
- Approval requests for repairs
- Ready-for-pickup notifications
- Increase parts & accessories sales
- Promote service specials
- Event invitations
- Birthday & anniversary greetings
Manufacturer CSI/SSI Compliance Made Easy
Meet manufacturer survey requirements while gathering actionable feedback
- 24-48 hour post-delivery surveys
- Identify detractors immediately
- Automated escalation to managers
- Generate positive online reviews
- Same-day service feedback
- Track advisor performance
- Measure wait times & quality
- Improve retention rates
Everything Your Dealership Needs
Comprehensive features for sales and service departments
- Lead management & scoring
- Test drive scheduling
- Trade-in evaluations
- Financing pre-qualification
- Delivery coordination
- Service appointment booking
- Maintenance reminders
- Service history tracking
- Warranty notifications
- Pickup/drop-off scheduling
- After-sales surveys (CSI/SSI)
- Birthday & anniversary calls
- Loyalty program updates
- Referral incentives
- Win-back campaigns
- DMS integration (CDK, Reynolds)
- CRM synchronization
- Manufacturer portals
- Marketing automation
- Analytics dashboards
Solutions for Every Dealership Type
Customized workflows for your specific business model
Proven Results for Dealerships
Average improvements across our dealership customers
Increase in service retention
Reduction in no-shows
Higher CSI scores
More repeat customers
"FoneSwift transformed our customer retention strategy. We now capture after-sales feedback from 95% of customers within 24 hours. Our CSI scores improved by 28 points, and service retention is up 40%. The ROI was immediate."
David Thompson
General Manager, Premier Auto Group
Seamless DMS Integration
Connect with your existing dealership management system
Ready to Boost Your Dealership's Performance?
See how automotive dealerships are using FoneSwift to increase customer retention and service revenue
Special pricing available for dealer groups and franchise networks